PUBLIC TRUST IN HEALTH INNOVATION IS SHAPED MORE BY MINDSET THAN DEMOGRAPHICS, DNV RESEARCH FINDS

23.07.2026

OSLO, Norway, July 23, 2026 /PRNewswire/ -- Public trust in health innovation may be less predictable than healthcare organizations assume, according to new research from DNV, the independent assurance and certification provider.

New global research report: The Future of Health

A global survey of 12,500 people across 17 countries found that mindset is a stronger indicator of trust than traditional demographic factors such as age, income or geography.

The findings, published in DNV's new report The Future of Health: Four mindsets shaping trust, innovation and care challenge conventional approaches to audience segmentation and identify four distinct trust mindsets that influence how people evaluate healthcare, innovation and the future of care.

With health ecosystems facing growing pressure from ageing populations, workforce shortages and rapidly advancing technologies, understanding what builds public confidence will become critical.

Contrary to popular belief, the report finds that trust cannot be explained through demographics alone. People with similar demographic profiles can hold very different attitudes towards innovation and the future of health. The report identified four distinct mindsets of people building trust in healthcare: Trusting Optimists, Human Connectors, Evidence Evaluators and Pragmatic Realists.  

While Trusting Optimists are inclined to embrace new technologies that promise better outcomes and access to care, Human Connectors judge innovation through the lens of personal relationships and compassionate care. Evidence Evaluators look for transparency, accountability and proof that innovations deliver on their promises. The largest group identified in the research was Pragmatic Realists, people who judge innovation less by how advanced it is and more by whether it improves access, affordability and healthcare outcomes.

What makes these mindsets particularly significant is that they cut across traditional demographic boundaries. While age, income, health status and location all influence attitudes towards healthcare, they do not fully explain how people build trust. The research found, people with similar demographic profiles often belong to different trust mindsets, while people from very different backgrounds frequently share similar views on innovation and the future of care.

The findings also challenge common assumptions about age and technology. While older people are often viewed as more resistant to innovation and younger generations as more naturally accepting, the research suggests attitudes are shaped less by age than by people's experience of healthcare.

Across all four mindsets, one finding stood out. Nearly two-thirds of respondents, expressed concern that healthcare could become less personal as technology adoption accelerates, highlighting a shared expectation that innovation should strengthen and not replace the human experience of care.

The research suggests that people do not embrace innovation simply because it is new. Rather, confidence grows when technology is developed responsibly, assessed rigorously and implemented with patient outcomes in mind.

"Healthcare has never been innovating faster. But innovation alone won't determine the future of healthcare, trust will. Many assume trust is determined by age, gender or social status. Our research shows it's far more nuanced than that. Demographics influence trust, but do not define it." said Geir Fuglerud, CEO - Life Sciences at DNV. "The four mindsets we identify show that people build confidence in different ways, yet they share one important expectation: Technology should strengthen healthcare, not replace human care." 

The report The Future of Health: Four mindsets shaping trust, innovation and care is available to download here.

Cision View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/public-trust-in-health-innovation-is-shaped-more-by-mindset-than-demographics-dnv-research-finds-302833319.html

Other news

Rotes Kreuz setzt auf Weltblutspendetag, um Engpässe in Spitälern zu verhindern

15.06.2026

Das Österreichische Rote Kreuz warnt vor Beginn der Urlaubssaison vor niedrigen Blutreserven und ruft die Bevölkerung dringend zum Spenden auf. Blut könne nicht künstlich hergestellt werden, eine Konserve sei nur 42 Tage haltbar und werde in Österreich im Schnitt alle 90 Sekunden benötigt, heißt es aus der Organisation. Ziel ist es, die Versorgung der Spitäler mit dem lebenswichtigen Notfallmedikament auch in den Sommermonaten abzusichern.

Bundesrettungskommandant Gerry Foitik verweist darauf, dass der Bedarf an Blutkonserven keinen Urlaub kenne. Blut werde nicht nur für Operationen benötigt, sondern ebenso für Geburten, Krebstherapien und die Behandlung verschiedener Erkrankungen. Gerade vor dem Sommer sei es daher wichtig, einen Termin zur Blutspende zu vereinbaren, betont Foitik. Spendenzeiten und -orte sind auf der Plattform blut.at gelistet, über die auch Terminreservierungen möglich sind.

Am Sonntag, dem 14. Juni, fallen Vatertag und Weltblutspendetag zusammen – ein Datum, das das Rote Kreuz für eine groß angelegte Aktion in Wien nutzt. In der „Arena 21“ im Museumsquartier (Museumsplatz 1, 1070 Wien) können Interessierte zwischen 10 und 12 Uhr sowie von 13 bis 16 Uhr Blut spenden. „Mit einer Blutspende retten Sie Leben“, sagt Simon Gänsdorfer, Leiter der Blutspende für Wien, Niederösterreich und das Burgenland. Die Aktion ist auch als Familienevent angelegt und soll insbesondere jüngere Menschen für das Thema sensibilisieren.

Begleitet wird die Veranstaltung im Museumsquartier von DJ-Musik, Vitamin-Mocktails, Gewinnspielen und einer Kids Area. Das Rote Kreuz setzt damit bewusst auf ein niederschwelliges Angebot, um Hemmschwellen beim Blutspenden zu senken und zusätzliche Zielgruppen anzusprechen. Neben der Sonderaktion am Weltblutspendetag bleibt die Blutspendezentrale in Wien (Wiedner Hauptstraße 32, 1040 Wien) ganzjährig geöffnet; auch in allen anderen Bundesländern bestehen laufend Möglichkeiten zur Blutspende.