Rebrand expands the company's AI engagement portfolio and introduces a sports-focused revenue platform backed by CapStone Holdings
ASPEN, Colo., Oct. 7, 2026 /PRNewswire/ -- Structurely today announced its rebrand as 21X and the launch of 21X SPORTS, a new business vertical owned by 21X and developed in partnership with GameAbove Sports. The 21X name reflects a broader product portfolio built around the same commercial purpose that has guided Structurely for more than a decade: turn more customer conversations into revenue by capturing demand, sustaining follow-up and moving more opportunities toward action.

For existing customers, services, integrations, support relationships and platform access will continue without interruption under the 21X name. The new identity is built on the same experienced team, established platform and client relationships, strengthened by new investment and an expanding product portfolio. The platform draws on experience from more than 500 million conversations, with human feedback used to refine performance.
The 21X name builds on Structurely's proven foundation: representing the company's next phase and its ambition to multiply the value of every customer connection. Its brand promise is "21X. Multiply the power of connection." Under the new name, the company will expand that foundation with additional products, interfaces and AI tools designed to support both revenue growth and operating efficiency. The platform helps businesses engage customers faster and more relevantly while reducing the cost of routine conversations. AI manages initial interactions, answers questions and identifies intent, then routes the right opportunities to people when human judgment, expertise or relationships matter most.
"Structurely was built to help businesses create more revenue from the demand and customer relationships they already have. That focus does not change with 21X," said Corey Welch, CEO of 21X. "What changes is the scale of what we can offer: more products, more ways to engage and more tools that help customers grow top-line revenue, improve the customer experience and operate more efficiently."
CapStone Holdings Backs the Next Phase of Growth
CapStone Holdings remains the parent company of both 21X, formerly Structurely, and GameAbove, and is backing this next phase with new funding and resources. The commitment supports an expanded product portfolio, the launch of 21X SPORTS and the company's continued focus on long-term growth and operational excellence.
21X SPORTS Brings the Revenue Platform to Sports
21X SPORTS will help collegiate athletic departments, professional and minor league teams, leagues, and sports product and apparel companies pursue incremental revenue from existing fan and customer databases. Potential applications include ticket sales and renewals, lapsed-buyer reengagement, merchandise offers and other revenue campaigns. Across voice, SMS and email, AI can initiate engagement, answer questions, identify interest, present relevant opportunities and connect qualified fans or customers with team personnel when appropriate. For enterprise organizations already managing multiple systems, 21X SPORTS is designed to consolidate AI-powered engagement, voice, SMS, email and workflow orchestration into one platform, reducing reliance on disconnected point solutions.
The result is a more responsive fan experience, better insight for sales and marketing teams, and more opportunities to generate ticketing, merchandise and other commercial revenue. By automating routine engagement and qualification, 21X SPORTS is designed to help organizations serve larger audiences without increasing staffing at the same rate.
GameAbove Sports will contribute sports-market relationships, business development experience and sales perspective, helping 21X SPORTS reach organizations seeking to improve ticketing, merchandise and other commercial revenue.
"Sports organizations have invested heavily in building fan and customer relationships, but many lack the capacity to engage those audiences consistently and at scale," said Keith J. Stone, founder and chairman of GameAbove. "21X SPORTS gives teams, leagues and sports businesses a practical way to turn more of that existing demand into commercial opportunity while creating a more responsive fan experience."
Experience a 21X live demo: call (330) 222-6156 and hear the difference.
To learn more about how 21X helps organizations create more revenue from the customers they already have, visit 21Xai.com.
About 21X
21X, formerly known as Structurely, is an AI engagement infrastructure company that helps businesses grow revenue, improve customer experiences and operate more efficiently. Built on more than a decade of experience in real customer conversations, 21X uses AI across voice, SMS and email to respond, understand intent, guide customers toward the right next action and route appropriate opportunities to live personnel. The company serves organizations in real estate, mortgage lending, life insurance, aviation and sports. Learn more at 21Xai.com.
About GameAbove Sports
GameAbove Sports is focused on global sports business development and strategic investments. It works across teams, franchises, leagues, events, sports-related companies and community initiatives to advance growth and opportunity in sports. Learn more at gameabovesports.com.
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